I spent twenty years watching good claims lose to bad paperwork.

I’m Justen Newton. For nearly twenty years I’ve worked in storm restoration and first-party insurance litigation business development — on roofs, in adjuster meetings, and in the gap between what a homeowner is owed and what a carrier is willing to pay without a fight.

That gap is not usually about the facts. It’s about organization. The homeowner with the clean file, the dated photos, the estimate discrepancy laid out in black and white — that homeowner gets paid faster and more fairly than the homeowner with a shoebox of receipts and a denial letter they haven’t finished reading.

ClaimOtter exists to close that gap for everyone, automatically. It started with a simple question from the contractor side of this business: what if every roof we climbed came with a way to hand the homeowner a complete, defensible file instead of a phone number for a lawyer they’d never call?

We built the answer.